Customer security and privacy is important to us, your information is stored on a secure server. The Rock Matrix and the Rock Matrix affiliates will not pass your information, including your name, email address, home address, credit card details or phone number(s) on to third parties without your prior consent.

If you wish to be taken off of a mailing list that you may receive from The Rock Matrix, please contact us and we will remove you from the mailing list. All customer information is stored in accordance with the Data Protection Act (UK). If you would like any information about details we have stored on file about you please contact us for information.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Financial information that is collected is used to check your qualifications and bill you for products and services. We will not share financial information with third parties without your prior consent. When you make a purchase on the Site, your consent is given to provide your financial or contact information to those third parties necessary to process your transactions with us, such as credit card companies.

Your credit card details will only be retained by WorldPay and our acquiring bank. WorldPay processes your payment and arranges with the supplier for your goods or services to be dispatched. In the case of a suspected fraudulent transaction, card details may be disclosed to the The Rock Matrix for the sole purpose of performing further checks. The Rock Matrix is not permitted to retain these details.